Terms & Conditions

General terms governing quotation requests and service engagements.

1. Scope of Quotations & Proposals

All commercial proposals, price estimates, and technical specifications provided via website forms or direct communication are subject to final site inspection, dimensional verification, and civil foundation readiness.

2. Installation & Site Readiness

Clients are requested to ensure necessary civil work (such as dock pits, concrete footings, guide channels) and appropriate electrical power supply are available as per technical drawings prior to equipment installation.

3. Product Warranty & Maintenance

Products supplied by RCG Enterprises come with standard manufacturer warranty terms against fabrication and motor defects. Damage resulting from improper operation, physical vehicular impact, or unauthorized mechanical modification is excluded.

4. Intellectual Property

All website content, photographs, logos, brand names, and technical product descriptions are the property of RCG Enterprises. Unauthorized reproduction or commercial use without prior written consent is strictly prohibited.